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  • Access HR21 self-service

    Access HR21 for personal, pay and bank details

  • Access Request

    Password reset or Access request 

  • Apply for a purchase card

    Apply for a purchase card and access to the reconciliation system

  • Apply for Parental Leave Pay

    Apply for Paid Parental Leave (CPPL) 

  • Apply for Retention Leave

    Use this page to find out about eligibility for Retention Leave and how to apply

  • Apply to convert Retention Leave to a monetary amount

    Apply to have Retention Leave converted to a monetary amount

  • Approve Employee Reimbursement (Basware)

    Approve transactions such as employee expense reimbursements, meal allowances and grant payments 

  • Bank details and pay deductions

    View, add, modify your bank and deduction details 

  • Basware access

    Request access to Basware

  • Bonafide and Leave Return Certificates

    Managers and Administration staff can use the Bonafide and Leave Return Certificate guide to access and approve the Bonafide and Leave Return Certificate reports

  • Check leave balances

    Find and view accrued leave balances and estimate future entitlements

  • Claim additional hours, TOIL, Flexi

    Submit Payroll Claims form on a fortnightly basis (Autopay-type / part-time employees, FLEXI/TOIL) for payment

  • CommBiz support

    Make a CommBiz Support enquiry

  • Contact payroll teams

    We are here to help - use the 'Get in touch' area to view Payroll, General Enquiries contact information

  • Create or amend vendor | payee details

    Agencies are required undertake the required validation checks prior to submitting forms to Accounts Payable

  • Dispute an invoice payment and late payment of invoices

    Find relevant links related to disputed invoices 

  • Employee reimbursement request

    Follow the process above and your reimbursement will be in your nominated bank account in the quickest possible time

  • FAQs - Invoice Payments

    Frequently asked questions related to Invoice payments

  • How to streamline my payment

    See how you can meet standard formatting requirements to streamline invoice payments

  • Income statements

    Income Statements can be accessed at any time throughout the year through ATO Online services, via myGov.

  • Know your pay type

    Auto pay, Rosters and Manual timesheets are vital to processing payroll.

  • Launch Basware

    Information and resources to set-up your access to Basware

  • Launch Purchase Card - Expense Manager System

    Access to the ANZ Expense Manager and ExpenseMe applications allows purchase card holders to manage their accounts and reconcile transactions

  • Make a complaint

    Help us improve by reporting a problem with a service 

  • Manual Payment Request Forms - Accounts Payable

    Details on how to make a request for a Manual Payment.

  • Masterpiece support

    Make a Masterpiece support request

  • Modify or cancel a purchase card

    Use the forms to modify or cancel a purchase card

  • My payslip

    Generate and view payslips

  • Pay calendar and cut-off times

    View the pay calendar and cut-off time frames for your agency

  • Pay tax invoice

    Pay a tax invoice in full

  • Register for access to HR21

    HR21 online registration and Multi-Factor authentication (MFA) ensures we provide secure access to users

  • Register my business

    In order to receive invoice payments, you will need to be set up as a vendor within our system

  • Register or reset HR21 user access

    Register or reset HR21 user access

  • Report a lost, stolen or compromised card

    Reporting a card lost or stolen is as easy as contacting ANZ on 1800 033 844

  • Request access HR reports (Webfocus)

    Apply to access HR reports (WebFocus) in HR21

  • Request access to CHRIS21

    Request access to CHRIS21

  • Request copy of tax invoice

    Just a few details and a copy of your tax invoice will be on its way to you

  • SA Tenders and Contracts

    The South Australian Tenders and Contracts website provides easy-to-use access to all publicly available bidding opportunities within the SA Government. 

  • SA Tenders and Contracts support

    SA Tenders and Contracts web site - support and advice

  • Salary overpayment

    Overpayment process, recovery, contact details

  • Send pay-related documentation

    Payroll Services strives to pay in accordance correctly completed timesheets, claim and leave forms as authorised by Managers/delegates - saving time and minimising delays 

  • Send receipts for purchases

    Your receipts will appear in ANZ Expense Manager System (EMS) by following the details on this page

  • Submit a change request

    The submission of a change request form assists our teams to manage the potential impact of change on our people, processes, systems, other customers and costs

  • Submit a request for change (systems)

    A completed request for change systems requires authorisation to ensure adequate change controls and to minimise the risk of change occurring outside of Agency and Shared Services SA objectives and priorities

  • Submit invoice(s) for payment

    Follow these best practice tips to streamline processing and speed up invoice payments  

  • Submit Parental Leave Pay application

    Agency HR support the CPPL application and submission process

  • Submit your feedback

    We value your feedback

  • User Access to HR21

    User Access to HR21 self-service 

  • Verify and approve Purchase Cards

    Support materials and quick reference guides to get you on your way to verify and approve ANZ EMS transactions

  • View Invoice payment runs

    View your agency's approved invoice - payment run schedule and request an urgent payment

  • Voluntary Separation Package

    Learn about VSP offers and processes

  • What to include on your invoice

    Here's how to speed up payments by taking advantage of our Purchase Order/Invoice matching software

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