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Access HR21 self-service
Access HR21 for personal, pay and bank details
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Access Request
Password reset or Access request
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Apply for a purchase card
Apply for a purchase card and access to the reconciliation system
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Apply for Parental Leave Pay
Apply for Paid Parental Leave (CPPL)
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Apply for Retention Leave
Use this page to find out about eligibility for Retention Leave and how to apply
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Apply to convert Retention Leave to a monetary amount
Apply to have Retention Leave converted to a monetary amount
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Approve Employee Reimbursement (Basware)
Approve transactions such as employee expense reimbursements, meal allowances and grant payments
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Bank details and pay deductions
View, add, modify your bank and deduction details
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Basware access
Request access to Basware
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Bonafide and Leave Return Certificates
Managers and Administration staff can use the Bonafide and Leave Return Certificate guide to access and approve the Bonafide and Leave Return Certificate reports
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Check leave balances
Find and view accrued leave balances and estimate future entitlements
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Claim additional hours, TOIL, Flexi
Submit Payroll Claims form on a fortnightly basis (Autopay-type / part-time employees, FLEXI/TOIL) for payment
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CommBiz support
Make a CommBiz Support enquiry
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Contact payroll teams
We are here to help - use the 'Get in touch' area to view Payroll, General Enquiries contact information
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Create or amend vendor | payee details
Agencies are required undertake the required validation checks prior to submitting forms to Accounts Payable
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Dispute an invoice payment and late payment of invoices
Find relevant links related to disputed invoices
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Employee reimbursement request
Follow the process above and your reimbursement will be in your nominated bank account in the quickest possible time
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FAQs - Invoice Payments
Frequently asked questions related to Invoice payments
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How to streamline my payment
See how you can meet standard formatting requirements to streamline invoice payments
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Income statements
Income Statements can be accessed at any time throughout the year through ATO Online services, via myGov.
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Know your pay type
Auto pay, Rosters and Manual timesheets are vital to processing payroll.
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Launch Basware
Information and resources to set-up your access to Basware
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Launch Purchase Card - Expense Manager System
Access to the ANZ Expense Manager and ExpenseMe applications allows purchase card holders to manage their accounts and reconcile transactions
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Make a complaint
Help us improve by reporting a problem with a service
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Manual Payment Request Forms - Accounts Payable
Details on how to make a request for a Manual Payment.
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Masterpiece support
Make a Masterpiece support request
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Modify or cancel a purchase card
Use the forms to modify or cancel a purchase card
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My payslip
Generate and view payslips
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Pay calendar and cut-off times
View the pay calendar and cut-off time frames for your agency
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Pay tax invoice
Pay a tax invoice in full
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Register for access to HR21
HR21 online registration and Multi-Factor authentication (MFA) ensures we provide secure access to users
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Register my business
In order to receive invoice payments, you will need to be set up as a vendor within our system
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Register or reset HR21 user access
Register or reset HR21 user access
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Report a lost, stolen or compromised card
Reporting a card lost or stolen is as easy as contacting ANZ on 1800 033 844
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Request access HR reports (Webfocus)
Apply to access HR reports (WebFocus) in HR21
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Request access to CHRIS21
Request access to CHRIS21
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Request copy of tax invoice
Just a few details and a copy of your tax invoice will be on its way to you
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SA Tenders and Contracts
The South Australian Tenders and Contracts website provides easy-to-use access to all publicly available bidding opportunities within the SA Government.
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SA Tenders and Contracts support
SA Tenders and Contracts web site - support and advice
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Salary overpayment
Overpayment process, recovery, contact details
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Send pay-related documentation
Payroll Services strives to pay in accordance correctly completed timesheets, claim and leave forms as authorised by Managers/delegates - saving time and minimising delays
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Send receipts for purchases
Your receipts will appear in ANZ Expense Manager System (EMS) by following the details on this page
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Submit a change request
The submission of a change request form assists our teams to manage the potential impact of change on our people, processes, systems, other customers and costs
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Submit a request for change (systems)
A completed request for change systems requires authorisation to ensure adequate change controls and to minimise the risk of change occurring outside of Agency and Shared Services SA objectives and priorities
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Submit invoice(s) for payment
Follow these best practice tips to streamline processing and speed up invoice payments
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Submit Parental Leave Pay application
Agency HR support the CPPL application and submission process
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Submit your feedback
We value your feedback
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User Access to HR21
User Access to HR21 self-service
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Verify and approve Purchase Cards
Support materials and quick reference guides to get you on your way to verify and approve ANZ EMS transactions
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View Invoice payment runs
View your agency's approved invoice - payment run schedule and request an urgent payment
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Voluntary Separation Package
Learn about VSP offers and processes
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What to include on your invoice
Here's how to speed up payments by taking advantage of our Purchase Order/Invoice matching software